Inteligencia Turística

Software CICLOPS DTI 

Purpose Platform for tourist and territorial intelligence

• Type: SaaS (Software as a Service) 
• Language: Responsive web technology 
• Connectivity: Open API for interoperability with external platforms (Open Data, GIS, CRMs, etc.) 
• Compliance: UNE 178501 (Intelligent Tourism Destination Management System) and ISO/IEC 27001 (Information Security) 

Functionalities 

• Loading and analysis of structured and unstructured data 
• Customizable control panels (dashboards) 
• Smart alerts and geo-referenced display 
• Predictive analysis and AI module 
• Export of automatic reports 
• Monitoring SDG indicators, sustainability and accessibility 

Smart Cube (immersive physical-digital platform) 

Purpose Experiential center for tourism promotion and tourism data generation 

Dimensions Minimum 3x3 m installation (customizable according to space) 

Physical components 

• Videowall 3 LED displays Full HD or higher 
• Capacitive multi-touch table (min. 55") with multitouch technology 
• Integrated surround sound system 
• Programmable ambient lighting 

Integrated technologies 

• OTT for multimedia content management 
• AI + Big Data for behavior analysis and recommendations 
• Mobile app synchronized with visitor profile 
• Registration system with CRM 
• Web-based remote content management platform 

Connectivity WiFi, Ethernet, Bluetooth and 4G (optional)

Software 

• Experience manager with local and national database integration 
• Analytical module of preferences and usage flows 
• Recommendation and customization engine 

Local Impact Observatory (SIT-RC)

Purpose Measurement of the impact of tourism in social, economic and environmental dimensions. 

Digital platform for analysis and visualisation  

• Integration with official and unofficial data sources 
• Dashboards by type of impact and SDGs 
• Configurable indicators (economic, environmental, tourist satisfaction, etc.) 
• Possibility of adding environmental data sensors (noise, temperature, CO ) 
• Real time dashboards 
• Automatic reporting tool for public and technical use 

Support systems 

• Repository of technical documents and reports 
• API for display on institutional pages or public screens 

Smart Office (Technical Office for Innovation and Intelligence)

Purpose Physical space for the management and interpretation of tourist information. 

Suggested hardware 

• At least 4 screens or monitors connected to the CICLOPS system 
• High performance computers (minimum 16GB RAM, processor i/or higher) 
• Interactive whiteboards or collaborative tablets 

Basic infrastructure 

• Stable connectivity (minimum 100MB) 
• Collaborative furniture for meetings and analysis sessions 
• Training space for officials or technicians 

Software

• CYCLOPS DTI 
• Modules for management of tasks, alerts and KPIs tourism 

• Data-driven decision making: solutions enable the integration, processing and analysis of large volumes of information to improve strategic destination planning. 
• Improvement of the visitor experience: through platforms such as the Smart Cube, an immersive experience is offered, personalized and connected to the local offer. 
• Optimization of public management: through SIT-RC and the CICLOPS software, local governments can monitor, evaluate and redirect their tourism policies in an agile, efficient and sustainable way. 
• Promotion of sustainability and regeneration: its solutions promote models of regenerative tourism, inclusive and with low environmental impact. 
• Training and institutional strengthening: they offer technical training and support to public officials and actors of the tourism ecosystem to implement intelligent and sustainable models. 

• Intelligent tourism management: from strategic planning to destination operation and monitoring
• Data analysis and visualization: to identify trends, early warnings and opportunities for improvement
• Measuring territorial impact: social, economic and environmental through digital observatories
• Education and culture: interactive experiences in museums, interpretation centres and public spaces
• Innovative tourism promotion: with tools such as the Smart Cube and the digital solutions marketplace

• Local and regional governments interested in digital and sustainable transformation of tourism. 
• Public tourism and cultural institutions wishing to professionalise their management and improve the visitor experience. 
• Multilateral and international cooperating agencies that fund sustainability, innovation or digitization programmes. 
• Academia and research centres interested in open data, tourism analysis and territorial innovation. 
• Companies in the tourism sector seeking to improve their positioning, competitiveness and efficiency through market intelligence.