Do you accept our cookies and privacy policies?

Your privacy is important for us. Therefore, we inform you that we use our own and third-party cookies to perform analysis of the use and measurement of our website in order to personalize content, as well as provide functionalities to social networks or analyze our traffic. To continue accept or modify the configuration of our cookies. Get more information More information

Inteligencia Turística

(Information Technology (TIC))

Introduction

Tourist Intelligence is a tourism-technological consultant specialized in the transformation of Intelligent Tourist Destinations (DTI), and in the design and development of Regenerative and Circular Tourist Intelligence Systems (SIT-RC). We are leaders in ITD certification and the promotion of a more intelligent, sustainable, inclusive, empowered and competitive tourism, driving innovation and sustainability in the sector adapted to the needs of each destination.

Technology offer

Technical Specifications

Software CICLOPS DTI 

Purpose Platform for tourist and territorial intelligence

  • Type: SaaS (Software as a Service) 
  • Language: Responsive web technology 
  • Connectivity: Open API for interoperability with external platforms (Open Data, GIS, CRMs, etc.) 
  • Compliance: UNE 178501 (Intelligent Tourism Destination Management System) and ISO/IEC 27001 (Information Security) 

Functionalities 

  • Loading and analysis of structured and unstructured data 
  • Customizable control panels (dashboards) 
  • Smart alerts and geo-referenced display 
  • Predictive analysis and AI module 
  • Export of automatic reports 
  • Monitoring SDG indicators, sustainability and accessibility 


Smart Cube (immersive physical-digital platform) 

Purpose Experiential center for tourism promotion and tourism data generation 

Dimensions Minimum 3x3 m installation (customizable according to space) 

Physical components 

  • Videowall 3 LED displays Full HD or higher 
  • Capacitive multi-touch table (min. 55") with multitouch technology 
  • Integrated surround sound system 
  • Programmable ambient lighting 

Integrated technologies 

  • OTT for multimedia content management 
  • AI + Big Data for behavior analysis and recommendations 
  • Mobile app synchronized with visitor profile 
  • Registration system with CRM 
  • Web-based remote content management platform 

Connectivity WiFi, Ethernet, Bluetooth and 4G (optional)

Software 

  • Experience manager with local and national database integration 
  • Analytical module of preferences and usage flows 
  • Recommendation and customization engine 


Local Impact Observatory (SIT-RC)

Purpose Measurement of the impact of tourism in social, economic and environmental dimensions. 

Digital platform for analysis and visualisation  

  • Integration with official and unofficial data sources 
  • Dashboards by type of impact and SDGs 
  • Configurable indicators (economic, environmental, tourist satisfaction, etc.) 
  • Possibility of adding environmental data sensors (noise, temperature, CO ) 
  • Real time dashboards 
  • Automatic reporting tool for public and technical use 

Support systems 

  • Repository of technical documents and reports 
  • API for display on institutional pages or public screens 

 

Smart Office (Technical Office for Innovation and Intelligence)

Purpose Physical space for the management and interpretation of tourist information. 

Suggested hardware 

  • At least 4 screens or monitors connected to the CICLOPS system 
  • High performance computers (minimum 16GB RAM, processor i/or higher) 
  • Interactive whiteboards or collaborative tablets 

Basic infrastructure 

  • Stable connectivity (minimum 100MB) 
  • Collaborative furniture for meetings and analysis sessions 
  • Training space for officials or technicians 

Software

  • CYCLOPS DTI 
  • Modules for management of tasks, alerts and KPIs tourism 
Benefits of Technology
  • Data-driven decision making: solutions enable the integration, processing and analysis of large volumes of information to improve strategic destination planning. 
  • Improvement of the visitor experience: through platforms such as the Smart Cube, an immersive experience is offered, personalized and connected to the local offer. 
  • Optimization of public management: through SIT-RC and the CICLOPS software, local governments can monitor, evaluate and redirect their tourism policies in an agile, efficient and sustainable way. 
  • Promotion of sustainability and regeneration: its solutions promote models of regenerative tourism, inclusive and with low environmental impact. 
  • Training and institutional strengthening: they offer technical training and support to public officials and actors of the tourism ecosystem to implement intelligent and sustainable models. 
Technology Applications
  • Intelligent tourism management: from strategic planning to destination operation and monitoring
  • Data analysis and visualization: to identify trends, early warnings and opportunities for improvement
  • Measuring territorial impact: social, economic and environmental through digital observatories
  • Education and culture: interactive experiences in museums, interpretation centres and public spaces
  • Innovative tourism promotion: with tools such as the Smart Cube and the digital solutions marketplace
Sectors to which company is directed
  • Local and regional governments interested in digital and sustainable transformation of tourism. 
  • Public tourism and cultural institutions wishing to professionalise their management and improve the visitor experience. 
  • Multilateral and international cooperating agencies that fund sustainability, innovation or digitization programmes. 
  • Academia and research centres interested in open data, tourism analysis and territorial innovation. 
  • Companies in the tourism sector seeking to improve their positioning, competitiveness and efficiency through market intelligence. 

Inteligencia Turística company news

Technology consultant Tourist Intelligence joins the UV Science ParkRead more »

Contact information

Natalia AndreuOperations directorestrategiadti@inteligenciaturistica.com Mobile Phone: 656 434 753